Corum Digital Corporation
$49,931.00 CAD
≈ 8 months of average Canadian pay
- Department
- National Research Council Canada
- Recipient country
- Canada
- Fiscal year
- 2021-2022
- Agreement period
- September 7, 2021 – January 28, 2022
- Reference
- nrc-cnrc:172-2021-2022-Q2-978647
Published purpose
Video Presence will enable live, 2-way video chat between a user and a remote agent through the digital signage platforms FirmCHANNEL and MediaTILE. A user will be able to approach a touch enabled display or kiosk, tap a button and be connected with a remote agent in real-time. Analytic data is captured to provide insights into call volumes, call lengths and the number of calls handled by each agent to help customers manage their agents time and traffic at each kiosk location.
Community tags
Tags are applied by readers, not by this site. One tag per person per record.
Good value
Local impact
Needs context
Questionable
Success story
Wasteful
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Imported July 30, 2026 from open.canada.ca Grants & Contributions