Dispension Industries Incorporated

Published purpose

Dispension has developed an unattended adult-beverage dispensing technology which identifies and age-gates a user before providing service. Four “SmartServ” prototypes are being deployed as a pilot project in July 2022 within a Major League Baseball (MLB) stadium. The purpose of this NRC-IRAP ARP project is to conduct on-site performance monitoring of the SmartServ prototypes during the pilot. The intent behind the performance monitoring is to assess the reliability of the technology, to document any recommended mechanical or electrical improvements, and to develop documentation to support continued use of the technology (User Manual, Troubleshooting FAQ and Cleaning/Maintenance Standard Operating Procedures).