Service Quality Measurement Group Inc.
$30,000.00 CAD
≈ 5 months of average Canadian pay
- Department
- National Research Council Canada
- Recipient country
- Canada
- Fiscal year
- 2025-2026
- Agreement period
- October 1, 2025 – March 31, 2026
- Reference
- nrc-cnrc:172-2025-2026-Q2-1034847
Published purpose
This student will be working on a range of tasks (development, new evaluations, analysis, supporting infrastructure, systems to operationalize it and reporting tools) to accelerate the development of an AI system to evaluate call center call recordings to predict customer satisfaction and call resolution.
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Good value
Local impact
Needs context
Questionable
Success story
Wasteful
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Imported July 30, 2026 from open.canada.ca Grants & Contributions